SUSS MicroOptics SA ( is part of the SUSS MicroTec Group (100%) and a leading manufacturer of microoptical components and systems for a broad range of industries. We are currently employing 70 people and are growing steadily. Applications of our microoptics can be found in the following industries: medical, semiconductor, telecom, datacom, optical sensing and research. All manufacturing takes place in-house. SUSS MicroOptics has a state-of-the-art cleanroom for fabricating microoptics on 200mm wafers. We are located in the beautiful Swiss three-lake region in the town Hauterive, Neuchâtel, Switzerland

Back Office Assistant at 80%-100%

Location: Hauterive, Neuchâtel, Switzerland

Your Tasks

  • Manage, update & communicate internally all import/export documents according to swiss
  • legislation
  • Handle all import and export documents (AwB, Proforma invoice, etc.)
  • Establish/Reconcile customs declarations and folders Clients and classification
  • Manage process customer orders from receipt to shipment to customer (ERP, follow-up, documents,
  • customs)
  • Provide outstanding customer support, including answering incoming calls and e-mail requests from
  • customers
  • Fill in new customer forms that include business data sections
  • Send and track invoices to the customer
  • Follow-up of non-compliance (RMA)
  • Manage/Update the customer FTP- deliveries file, EDI, VMI, etc.

Your profile

  • At least 5 years of import/export with a previous experience in sales support/sales administrative as well
  • Fluent spoken and written in English & French, good knowledge of German is required
  • Very good knowledge of Internal Compliance Programmes (PIC) for Dual-Use Goods & Technologies
  • Good knowledge of preferential origins & TARES
  • Good knowledge in the market of optical material, and automotive a strong plus
  • Excellent communication skills, self-motivated, open-minded to changes and flexible
  • Knowledge of the supply chain flow
  • Ability to work independently with limited supervision
  • Ability to work as an effective team player who is proactive and takes initiative (problem solving)
  • Microsoft Office skills (Word / Excel / Outlook) & an ERP (ProConcept)

We offer

  • Positive working atmosphere in a motivated team
  • Multinational environment
  • Good working conditions

SUSS MicroOptics SA
Rouges Terres 61
Hauterive 2068

Tel. +41 32 566 44 44