From installation and enablement to upgrades and lifecycle-support
Your service partner for maximum uptime and long-term tool performance
SUSS Service keeps your tools running. We apply our 75 years of OEM expertise to maximize equipment availability, deliver predictable service costs and stand as your partner when you need us to.
Dive into our services to support your production, optimize maintenance, and enhance workforce capabilities.
Global, competent and ready to go.
Your support when every minute counts!
SUSS combines fast, uncomplicated service with in-depth process support. From spare parts and repairs to feasibility studies and process optimization. Our experts and laboratories worldwide ensure quality, innovation and customer success.
Ramp-up your capacities
By leveraging decades of manufacturing expertise, we enable fast and reliable customer ramp-up of new tools and technologies.
Ensure safe operation and higher tool up-time
Structured maintenance procedures and correct tool operation ensure safe, reliable operation while significantly increasing overall tool uptime.
Long-term team enablement for maximum tool performance
A comprehensive global training concept with multiple training centers supports long-term know-how development and direct tool expertise within customer teams, ensuring maximum tool availability, process stability, and long-term performance.
From installation to continuous operation
SUSS Customer Care
Our support starts with seamless integration of your SUSS systems: we handle installation, commissioning, and comprehensive system updates to ensure optimal operation. During long-term operation, we keep your systems running at peak performance through preventive maintenance, a reliable spare parts supply, extended warranties, and further system upgrades.
From Ooperator to equipment expert
SUSS Training Centers
Well-trained personnel are essential for stable processes, high yield, and minimal downtime. As the original equipment manufacturer, we provide sophisticated training programs that combines deep tool understanding with practical application.
SUSS Service at a glance
Discover the scale and expertise behind SUSS Service. Our stats showcase the capabilities that keep your operations running at peak performance.
Field Service Engineers stationed worldwide
experienced Application and Process Experts
training areas for Advanced Backend Solutions
modern and well-equipped training labs
